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Friday, 5 February 2021

iPhoneUnlimited Setup guide

Setting up your emails on an iPhone XS is exactly the same method as setting up emails on an iPhone 5S or later that is running iOS 12.

iPhone XS
First tap Settings on your iPhone

iPhone XS
Now scroll down the screen and tap Mail, then tap Accounts

iPhone XS
Now tap Add Account

iPhone XS
From the list shown, tap Other

iPhone XS
Now tap Add Mail Account (under MAIL)

iPhone XS
Now enter the Name you want to appear when people receive an email from you,
follow this by entering your Email address and Password.
The Description will be created for you, you can leave this as it is OR change it,the decision is yours.
Once you've filled everything out click Next (top right).

iPhone XS
Before you continue, make sure IMAP is selected, once it is, please continue

iPhone XS
Under INCOMING MAIL SERVER type the following if it's not already showing:
Host Name: cp-wc04.lon01.ds.network
Username: your email address (e.g. name@domain.com)
Password: Your email password

iPhone XS
Under OUTGOING MAIL SERVER type the following if it's not already showing:
Host Name: cp-wc04.lon01.ds.network
Username: your email address (e.g. name@domain.com)
Password: Your email password

iPhone XS
Now click Next, your iPhone will now Verify the details you have entered.
If you get any errors, please double check you have entered all the information correctly and click Next (top right) again.

iPhone XS
If you see the screen above your account has been set up correctly
If you like you can sync iPhone Notes to your email account. Tap the toggle so it lights up green (if you want to sync notes to your email account).
Once you are ready click Save (top right)

Your email account is now added BUT Before we finish, follow the steps below to make sure your emails are secure.

iPhone XS
You should now see a screen like above, the only difference being yours will display the description you chose whereas ours says Groupwm.
Click on the email account you just added

iPhone XS
Now click on Account (under IMAP).

iPhone XS

iPhone XS
Tap On (under PRIMARY SERVER).

iPhone XS
Now make sure the Toggle next to Use SSL is on. If it is on the toggle will be green (like above).

iPhone XS
Whilst you're on this screen make Authentication is set to Password.
If it isn't - Tap Authentication

iPhone XS
Tap from Password from the list and then tap < Back (top left)

iPhone XS
Make sure the Server Port is: 465

iPhone XS
Now click Done (top right)

iPhone XS
On this screen tap < Account (top left)

iPhone XS
And to finish click Done (top right).

That's it, your email account is now secure.

This guide works for the following iPhones running iOS 12

iPhone 5s
iPhone 6
iPhone 6 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE
iPhone 7
iPhone 7 Plus
iPhone 8
iPhone 8 Plus
iPhone X
iPhone XR
iPhone XS
iPhone XS Max

What did you think of this guide?

Good or bad let us know below.
We'd like to know so we can improve our services and guides.

Tuesday, 5 January 2021

How to set your emails up on Outlook 365

The following step by step guide will show you how to set up your email account on Outlook 365 (this is the newest version of Outlook as of this post date).

Step 1:

Open Outlook and click File

Step 2:

Click Info and then click Add Account

Step 3:

Enter your email address
Click Advanced settings
Let me set up my account manually box - ticked 
Click Connect once complete

Step 4:

Click IMAP from the list of icons

Step 5:

This is the most important step, enter the details exactly as they are here:

Incoming Server: imap.stackmail.com
Incoming Port: 993
Incoming Encryption Method: SSL/TLS
Require logon using SPA: unticked

Outgoing Server (SMTP) - smtp.stackmail.com
Outgoing Port: 465
Outgoing Encryption Method: SSL/TLS
Require logon using SPA: unticked

Now click the Next button

Step 6:

Now enter your password that has been provided by Media City Way.
Then click the Connect button

Step 7:

Your email account is now setup.
All you need to do now is click the Done button and then you can start sending and receiving emails.

If you have found this guide useful please let us know by leaving a comment. If you think we need to add any more information that will help other people please do not hesitate to let us know. If you are a Media City Way customer and need further help setting your email account up please ring us on 0161 669 4633

Monday, 14 September 2020

How to set up your email account on Gmail

Follow the steps below to send and receive your emails through Gmail.

  1. Open gmail.com in your preferred browser

  2. Click the settings cog icon (top right)

  3. Click See all settings

  4. Now Click the Accounts and Import tab

  5. Look for Check email from other accounts and then click Add an email account

  6. A small window will open asking for your email address.
    Enter your email address and then click next

  7. If not already ticked select
    Import emails from my other account (POP3) and then click next

  8. Enter the following details
    POP Server: pop3.stackmail.com 
    Port: 995

    Leave a copy of retrieved message TICK
    Always use a secure connection TICK
    Label message UNTICK
    Archive incoming UNTICK

    Click add account

  9. Tick Yes, I want to be able to send mail as ...  and then click next

  10. Enter your full name OR your business name

  11. Make sure Treat as an alias has a TICK now click Next Step

  12. Enter the following details:

    SMTP Server: smtp.stackmail.com
    Port: 465

    Secured connection SSL TICK

  13. Now Click Add Account >>

  14. You may be asked for a confirmation code this can be found by logging into our webmail


    One of the top emails will be your code. Open the email and copy the code (do not click the link) and paste it into the small window on Gmail and then click Verify

  15. Your account is now set up and you can send and receive emails

We always recommend that you send an email from your email address to your email address as this ensures Gmail is sending and receiving your emails correctly.

How to setup your emails in Windows Mail

Step 1 - Open Windows Mail

To open Windows Mail click your start button (bottom left) and type mail. 
Now click the blue envelope icon.

Step 2 - Set up your email account

Tuesday, 15 October 2019

How to set IMAP emails up on a Huawei P30 and Pro P30

Follow this step by step guide to get your emails on your Huawei Pro P30.

First tap Settings on your phone

Tap Users and Accounts 

Tap Add Account

Tap Email

Enter your Email AddressEnter your Email Password
Tap the SIGN IN button

When asked for the type of account,

Enter your Username (this is your email address)
Enter your email Password

Enter the following:
Server: imap.stackmail.com
Port: 993
Security:  SSL/TLS
Tap Next to Continue

Enter the following SMTP details:
SMTP server: smtp.stackmail.com
Port: 465
Security: SSL/TLS

Make sure Require sign-in is TICKED
Enter your Username (this is your email address)
Enter your email Password
 Tap Next to continue

You can set your own settings here, we recommend the following:
Sync Frequency: Every 15 minutes
Tick Notify me when email arrives
Tick Sync email from this account (important)
Automatically download attachments (your decision)
 tap Next to continue

Your email account is now added.
Slide your fingers up the screen to return to the home screen.

Find and tap Email on your home screen

Your emails will now be shown.
If your emails are not shown leave your phone a couple of minutes so it can download your emails.
If you are still not seeing them slide your finger from left to right

Tap your Email account from those shown at the top of the Email Settings Menu OR alternatively click All accounts.

What did you think of this guide?

Good or bad let us know below.
We'd like to know so we can improve our services and guides.

Wednesday, 19 June 2019

Chrome Remote Desktop

This blog post gives you a step by step guide to setting up Chrome Remote Desktop on your computer.

  1. The first thing you need is the Google Chrome web browser, without it we won't be able to remote connect to your machine. If you already use and/or have Google Chrome installed please proceed to step 2.

    If you are not sure if you do or don't have Google Chrome installed on your computer try this:
    Windows 10: Click your start button (bottom left) and type Chrome
    Mac: Click your launchpad and type Chrome

    If Google Chrome is installed you will see this icon
    Google Chrome icon
  2. Visit Chrome Remote Desktop
    If you are asked to login please do with your Google username and password.
    If you DO NOT have a Google account already you can create one here.
  3. Once you are signed in you will see a screen like the image below, click Remote Support and then click the download icon to install the remote desktop extension to Google Chrome

  4. You will then be asked to Add the extension to Chrome, click Add to Chrome (as shown in the image below):
  5. Chrome will then ask you to confirm you want to add the extension, click Add extension (as shown in the image below):
  6. You now be asked to give your computer a name. This can be anything you like BUT make it memorable, we would use something like "Media City Way Computer". Once you have entered a name for your computer click next

  7. You will now be asked for a memorable PIN, once you have entered your pin and confirmed the same pin number click Start

  8. If you get any warnings asking "if you would like to allow this app to make changes to your computer" click YES.
  9. Chrome Remote Desktop will now show you the computer/device that you have just added

  10. Click Remote Support, this is located at the top middle of the screen
  11. You will now see a box saying Get Support, click on the button that says Generate Code

  12. Give this code (usually 12 digits long) to Media City Way and we'll connect to your machine.

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