Our Latest News

Tuesday, 15 October 2019

How to set IMAP emails up on a Huawei P30 and Pro P30

Follow this step by step guide to get your emails on your Huawei Pro P30.

First tap Settings on your phone

Tap Users and Accounts 

Tap Add Account

Tap Email

Enter your Email AddressEnter your Email Password
Tap the SIGN IN button

When asked for the type of account,

Enter your Username (this is your email address)
Enter your email Password

Enter the following:
Server: imap.stackmail.com
Port: 993
Security:  SSL/TLS
Tap Next to Continue

Enter the following SMTP details:
SMTP server: smtp.stackmail.com
Port: 465
Security: SSL/TLS

Make sure Require sign-in is TICKED
Enter your Username (this is your email address)
Enter your email Password
 Tap Next to continue

You can set your own settings here, we recommend the following:
Sync Frequency: Every 15 minutes
Tick Notify me when email arrives
Tick Sync email from this account (important)
Automatically download attachments (your decision)
 tap Next to continue

Your email account is now added.
Slide your fingers up the screen to return to the home screen.

Find and tap Email on your home screen

Your emails will now be shown.
If your emails are not shown leave your phone a couple of minutes so it can download your emails.
If you are still not seeing them slide your finger from left to right

Tap your Email account from those shown at the top of the Email Settings Menu OR alternatively click All accounts.

What did you think of this guide?

Good or bad let us know below.
We'd like to know so we can improve our services and guides.

Wednesday, 19 June 2019

Chrome Remote Desktop

This blog post gives you a step by step guide to setting up Chrome Remote Desktop on your computer.

  1. The first thing you need is the Google Chrome web browser, without it we won't be able to remote connect to your machine. If you already use and/or have Google Chrome installed please proceed to step 2.

    If you are not sure if you do or don't have Google Chrome installed on your computer try this:
    Windows 10: Click your start button (bottom left) and type Chrome
    Mac: Click your launchpad and type Chrome

    If Google Chrome is installed you will see this icon
    Google Chrome icon
  2. Visit Chrome Remote Desktop
    If you are asked to login please do with your Google username and password.
    If you DO NOT have a Google account already you can create one here.
  3. Once you are signed in you will see a screen like the image below, click Remote Support and then click the download icon to install the remote desktop extension to Google Chrome

  4. You will then be asked to Add the extension to Chrome, click Add to Chrome (as shown in the image below):
  5. Chrome will then ask you to confirm you want to add the extension, click Add extension (as shown in the image below):
  6. You now be asked to give your computer a name. This can be anything you like BUT make it memorable, we would use something like "Media City Way Computer". Once you have entered a name for your computer click next

  7. You will now be asked for a memorable PIN, once you have entered your pin and confirmed the same pin number click Start

  8. If you get any warnings asking "if you would like to allow this app to make changes to your computer" click YES.
  9. Chrome Remote Desktop will now show you the computer/device that you have just added

  10. Click Remote Support, this is located at the top middle of the screen
  11. You will now see a box saying Get Support, click on the button that says Generate Code

  12. Give this code (usually 12 digits long) to Media City Way and we'll connect to your machine.

Wednesday, 3 April 2019

Do you need an SSL Certificate to be GDPR Compliant

GDPR (General Data Protection Regulation) legislation came into effect on the 25th May 2018 and applies to all businesses that work or sell to European businesses. The 99 Articles are very long and cover a huge variety of topics but in this post, we'll answer the question of, do you need an SSL Certificate to be GDPR Compliant?

The GDPR regulations do not contain any specific rules relating to SSL certificates BUT the regulations can only be met correctly with the use of an SSL certificate. Read below for more information:

Article 32 (Security) of the regulation begins this way:

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the controller and the processor shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:
  1. the pseudonymisation and encryption of personal data;

  2. the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
This means that regulated information must be protected with "appropriate technical and organisational measures," including the encryption of personal data and the ability to ensure the ongoing confidentiality of systems and services. SSL certificates are hugely popular and have been the go-to product for encrypting data and keeping customers information confidential.

What data needs protecting?

The regulation includes nearly any personal data including PII (personally identifiable information), PHI (personal health information), web usage information, and a set of personal characteristics such as race, sexual orientation, and political opinion.

The good news for you is that from an SSL perspective GDPR aligns with well understood best practices anyway. If you make your website secure so all your pages load with https using certificates to authenticate and encrypt communications between internal systems, you're meeting the GDPR requirements for that component of data protection.

Can I get away with it?

We do not recommend this action! Protecting your user's information should be a paramount priority, your users will thank you and you may even be rewarded by search engines. Having an SSL certificate not only protects your customers but it protects your own business and provides confidence in your website, products and services.

How can I get an SSL Certificate on my website?

Give Media City Way a Call (0161 669 4633) or Email Us, we'll discuss your options with you and once you're happy we'll install the certificate ourselves and make sure your website is safe and secure.

Wednesday, 23 January 2019

Brexit and .eu domain names

On the 21st December 2018, the UK Government issued advice for UK citizens owning .eu domains should there be a 'no deal' outcome to Brexit.

Many people think this may be more of the UK government and EU fearmongering that we're all aware of, but we think it is better to be safe than sorry and prepare for the worst-case scenario.

From our findings, it seems that UK citizens (or businesses without an EU presence) will NOT be allowed to use '.eu' domains. This is evidenced in this April 2018 statement from the European Commission.

Our recommendation to all the UK citizens and businesses that own a '.eu' domain is to prepare for the eventuality of having to change it.

Tuesday, 8 January 2019

How to set IMAP emails up on an iPhone running iOS12

Setting up your emails on an iPhone XS is exactly the same method as setting up emails on an iPhone 5S or later that is running iOS 12.

iPhone XS
First tap Settings on your iPhone

iPhone XS
Now scroll down the screen and tap Passwords & Accounts

iPhone XS
Now tap Add Account

iPhone XS
From the list shown, tap Other

iPhone XS
Now tap Add Mail Account (under MAIL)

iPhone XS
Now enter the Name you want to appear when people receive an email from you,
follow this by entering your Email address and Password.
The Description will be created for you, you can leave this as it is OR change it,the decision is yours.
Once you've filled everything out click Next (top right).

iPhone XS
Before you continue, make sure IMAP is selected, once it is, please continue

iPhone XS
Under INCOMING MAIL SERVER type the following if it's not already showing:
Host Name: imap.stackmail.com
Username: your email address (e.g. name@domain.com)
Password: Your email password

iPhone XS
Under OUTGOING MAIL SERVER type the following if it's not already showing:
Host Name: smtp.stackmail.com
Username: your email address (e.g. name@domain.com)
Password: Your email password

iPhone XS
Now click Next, your iPhone will now Verify the details you have entered.
If you get any errors, please double check you have entered all the information correctly and click Next (top right) again.

iPhone XS
If you see the screen above your account has been set up correctly
If you like you can sync iPhone Notes to your email account. Tap the toggle so it lights up green (if you want to sync notes to your email account).
Once you are ready click Save (top right)

Your email account is now added BUT Before we finish, follow the steps below to make sure your emails are secure.

iPhone XS
You should now see a screen like above, the only difference being yours will display the description you chose whereas ours says Groupwm.
Click on the email account you just added

iPhone XS
Now click on Account (under IMAP).

iPhone XS

iPhone XS
Tap On (under PRIMARY SERVER).

iPhone XS
Now make sure the Toggle next to Use SSL is on. If it is on the toggle will be green (like above).

iPhone XS
Whilst you're on this screen make Authentication is set to Password.
If it isn't - Tap Authentication

iPhone XS
Tap from Password from the list and then tap < Back (top left)

iPhone XS
Make sure the Server Port is: 465

iPhone XS
Now click Done (top right)

iPhone XS
On this screen tap < Account (top left)

iPhone XS
And to finish click Done (top right).

That's it, your email account is now secure.

This guide works for the following iPhones running iOS 12

iPhone 5s
iPhone 6
iPhone 6 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE
iPhone 7
iPhone 7 Plus
iPhone 8
iPhone 8 Plus
iPhone X
iPhone XR
iPhone XS
iPhone XS Max

What did you think of this guide?

Good or bad let us know below.
We'd like to know so we can improve our services and guides.

Monday, 3 September 2018

How to setup your IMAP emails on MacMail

Follow the step by step guide below to set your IMAP emails up on Mac Mail.
This guide is based on macOS High Sierra 10.13.6

Step 1
Tap the mac mail icon

Step 2
From the menu at the top of the screen tap Mail and then select Preferences

Step 3
From the Preferences window tap the Accounts tab

Step 4
Click the + symbol

Step 5
Click Other Mail Account and then tap continue

Step 6
Enter your Name, your email address and your password and click Sign in

If your system says it was unable to verify the account you will be asked to enter more information, this information is:

Step 7
enter your username, this is your email address
The incoming server is imap.stackmail.com
The outgoing server is smtp.stackmail.com

The click Sign in

Step 8
Click done to confirm the apps you want to use with your account.

That's it you can now send and receive emails
S c r o l l h e r e