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Friday, 4 March 2016

Now it's even easier to talk to us with our Live Chat

Media City Way are always looking at new and easier ways for our clients and viewers to communicate with us. Right from the beginning we have used local landlines rather than premium numbers, we've created personal and direct email accounts so you are assigned to the same person rather than talking to numerous people explaining the same thing. We're social Media happy too and any posts or tweets will be replied to.

We now introduce our Live Chat feature on our website and Mobile App, that's the little orange bar (or icon if you're on a mobile phone) in the bottom right hand corner. It's super simple to use, all you have to do is click (or tap) the orange bar, type your message and tap enter. Your message will then be sent us and a member of the team will join your chat and answer any questions you have.

For our current clients you can use the live chat for any questions or queries you may have relating to your website including updates, email information, invoices, quotations anything you can think of we're here to help.

For our visitors please feel free to ask as many questions as you like, we want to make sure you trust us to deliver a fantastic job 100% of the time and we'd be more than happy to answer your questions.

We look forward to speaking with you via our Live Chat.

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